I'm assuming from your description that these are two point-to-point links, and that the SM side is the one rebooting, disrupting the link. Would it be possible for you to provide remote access to the link after the failure has occurred?
I'm hoping I can capture enough information off the SM to narrow down what is causing the failure.
As I understand your ePMP radio is automatically rebooting. This happens When 16 or more L2 ACL rules are configured and full syslog is enabled and the radio is overloaded with small packets of size less than 30 bytes, it may cause of reboot. The radio will recover by itself after the reboot. If you are on firmware before 2.1 we would recommend you to upgrade it to latest version i.e 2.4.2
As I understand your ePMP radio is automatically rebooting. This happens When 16 or more L2 ACL rules are configured and full syslog is enabled and the radio is overloaded with small packets of size less than 30 bytes, it may cause of reboot. The radio will recover by itself after the reboot. If you are on firmware before 2.1 we would recommend you to upgrade it to latest version i.e 2.4.2
Brad,
Could we get remote access into your system? It would be a good step forward.
This could be a bad power injector/power supply or a defective AP. I do not believe this is firmware related. Please contact Cambium support for further assistance.
years ago we had a problem with radios dropping under load and it turned out to be 26ga jumpers oddly enough... if you've got inline surge protection at that tower as a just incase, make sure you've got 24ga or better jumpers once we got those out the voltage drop stopped happening on the APs and they stopped rebooting randomly. probably a far shot with this instance, but worth a peak for an odd problem.
we are running epmp 1000 Gps Sych radios on one tower.We have 3 of the AP's and for while now we have noticed 2 of the AP's are always rebooting intermitently thereby disconnecting customers every now and then.I have confirmed the channels and frequencies of each AP and they seem to be well spaced but the issue persists.I also tried making sure they are all running the 3.2.2 firm ware version and also kept the max range of each AP equal.All troubleshooting i have done seems not to end this.any one kindly help.Thanks
Are you running with GPS Sync enabled (Sync Source set to GPS and not using Flexible scheduling mode)? Like Fedor suggests, syslog may help us determine the cause.
Herealsothesame problemwithepmpforce100.Randomrestarts.Setting upaclient with a firmware upgrade2.5.1to3.2.2helpedreplacingunitsfor another. The same settings.