E400 firmware upgrade issue "The software image is not available to download"

any ideas?

3.4.3.4-r3 is only available for  cnPilor e410/e600

For e400 device the latest firmware available is 3.4.3.2-r6 

https://support.cambiumnetworks.com/files/e400/

Regards,

Rupam


@frontera wrote:

any ideas?


are you seeing this through cnMaestro or on the support site?

This is happening while trying to upgrade to 3.4.3.2-r6.

On 52 units, it failed on 3 with this error.


This is via Maestro

screen shot attached.

Please share tech-support of those devices which failed to upgrade to shashank.tadakamadla@cambiumnetworks.com

Thank You.

The problem resolved with 3.4.3.4-r3 update on all except 1.