No abre Aplicación Wireless Manager por cambio de IP de servidor

Products Other Management Solutions
1

 Buenas tardes,

Les comento que un cliente tiene instalado WM 4.0 el cual ya esta funcionando por 2 años, instalado en Windows Server, ahora el cliente cambio la direccion IP de la maquina, por ende no puedo ingresar a la aplicacion actualmente, eh intentado cambiar la IP desde la configuracion de BAM, pero sin éxito.

Espero alguien pueda ayudarme.

Error WM IP Changed .jpeg
Error WM IP Changed .jpeg1280×960 232 KB

Saludos cordiales,

Jose Suarez

+51-943639462

Lima-Peru

2

Good Morning Jose,

Can you please provide below details to us,

  • Previous IP address of server
  • Updated (New) IP address of server

I guess, hosts file still contains the entry of old server IP address.

Please go to "C:\Windows\System32\drivers\etc" and open hosts file. 

And update/add entry as below,

<WM_Server_IP>       localhost

For ex., 10.120.123.123       localhost

If above IP address is still old IP then please update it to new IP address of server.

This update will require to restart MySQL and WM server services.

In WIndows, you can restart MySQL service from Task Manager. Service name is WMMySQL.

Let us know if you still have the issue.

Regards,

Jayshree Harinkhede

3

Good morning Jayshree,

Well, I follow the indicated the steps successfully.

 

Thanks you, very much!

Best Regards! 

Jose Suarez

Lima-Peru