Came in to meet all 5 subs on an AP stuck offline??? Crashed AP?

Products PMP
1

02/09/2016 : 05:21:28 AST : :Stuck session cleared (LUID005 0a-00-3e-b2-xx-xx)
02/09/2016 : 05:22:18 AST : :Stuck session cleared (LUID002 0a-00-3e-a2-xx-xx)
02/09/2016 : 07:20:46 AST : :Web user; user=none; Reboot from Webpage;
02/09/2016 : 07:20:51 AST : :Forced reset;

This is what i saw in the logs but it only mentions 2 of the SM's... all 5 SM's on the AP were showing as IDLE, customers said they were unable to get online... even after rebooting the SM...

I rebooted the AP and all 5 SM's reconnected...

We're running 14.1.1

2

May I know the software version running in SMs? is that 14.1.1 or any other version?

Is that happened after upgrading the AP to 14.1.1? 

3

AP is on 14.1.1 since it wen't officially released...

all 5 SM's are also on 14.1.1