Fatal Error

I have a couple of 450m Medusa AP's resetting on occasion.

03/08/2018 : 09:20:50 PDT : :AppCb is NULL

03/08/2018 : 09:20:50 PDT : :FatalError()
03/08/2018 : 09:20:50 PDT : :Forced reset;
03/08/2018 : 09:20:52 PDT :
******System Startup******
System Reset Exception -- Reset due to FatalError
Software Version : CANOPY 15.1.3 AP-DES
Software Boot Version : CANOPYBOOT 1.0
Board Type : P14
Board Temperature : 0 C / 32 F
Device Setting : 5.7GHz MU-MIMO OFDM - Access Point - 0a-00-3e-60-34-03 - 5745.0 MHz - 20.0 MHz - 1/16 - CC 8 - 5.0 ms - North America/United States
FPGA Version : 0b1e75
FPGA Features : DES, Sched, US/ETSI;
03/08/2018 : 09:22:12 PDT : :Time Set
03/08/2018 : 09:22:33 PDT : Acquired sync pulse from Power Port
Clear Event Log

1 Like


@mhughes wrote:

I have a couple of 450m Medusa AP's resetting on occasion.

Hi mhughes,

Sorry you have had this happen. We are aware of the problem (as Tuvix_IT has highlighted) but it is proving very hard to track down at the moment. Looks like a hard to find but simple to fix type thing.

We are fairly sure it is new to 15.1.3, if you don't need the features introduced in this release it may be better to move back a release.

I'll be updating the other thread when we have progress to report.

best regards,

Andy.