PMP 450 Fatal Error forced reset

Hi Cambium,

Wondering if i can get some ideas on what would be the cause of this.

******System Startup****** 
System Reset Exception -- User Initiated Reset 
Software Version : CANOPY 14.2 SM-DES
Board Type : P11
Boot Bank : 0
Board Temperature : 23 C / 74 F
Device Setting : 3.6GHz MIMO OFDM - Subscriber Module - 0a-00-3e-41-1b-02<br />No valid accounts configured. Using default user account
FPGA Version : 061516
FPGA Features : DES, Sched;
06/28/2018 : 06:04:40 UTC : :NiFreeBuf(): Invalid NiBuf:2331000 Hdr:4400 on Src:17782 SrcIF:243 Dst:12195 Alc:58854 Len:25294 Cop:93
06/28/2018 : 06:04:40 UTC : :Buf ptr = 0x02331000


Current TxBD pointers: FirstBd: 0x80bd8300, EndBd: 0x80bd8930, UsedBD: 0x80bd8420, FreeBD: 0x80bd8420


Current Buf Contents (first 512 bytes):
======================================
0x02331000: 00000000 00000000 00000000 00000000
0x02331010: 00000000 00000000 00000000 00000000
0x02331020: 00000000 00000000 00000000 00000000
0x02331030: 00000000 00000000 00000000 00000000
0x02331040: 00000000 00000000 00000000 00000000
0x02331050: 00000000 00000000 00000000 00000000
0x02331060: 00000000 00000000 00000000 00000000
0x02331070: 00000000 00000000 00000000 00000000
0x02331080: 00000000 00000000 00000000 00000000
0x02331090: 00000000 00000000 00000000 00000000
0x023310a0: 00000000 00000000 00000000 00000000
0x023310b0: 00000000 00000000 00000000 00000000
0x023310c0: 00000000 00000000 00000000 00000000
0x023310d0: 00000000 00000000 00000000 00000000
0x023310e0: 00000000 00000000 00000000 00000000
0x023310f0: 00000000 00000000 00000000 00000000
0x02331100: 00000000 00000000 00000000 00000000
0x02331110: 00000000 00000000 00000000 00000000
0x02331120: 00000000 00000000 00000000 00000000
0x02331130: 00000000 00000000 00000000 00000000
0x02331140: 00000000 00000000 00000000 00000000
0x02331150: 00000000 00000000 00000000 00000000
0x02331160: 00000000 00000000 00000000 00000000
0x02331170: 00000000 00000000 00000000 00000000
0x02331180: 00000000 00000000 00000000 00000000
0x02331190: 00000000 00000000 00000000 00000000
0x023311a0: 00000000 00000000 00000000 00000000
0x023311b0: 00000000 00000000 00000000 00000000
0x023311c0: 00000000 00000000 00000000 00000000
0x023311d0: 00000000 00000000 00000000 00000000
0x023311e0: 00000000 00000000 00000000 00000000
0x023311f0: 00000000 00000000 00000000 00000000
06/28/2018 : 06:04:40 UTC : :

PktInfoHdr Contents:
====================
0x023316c0: 00000000 00000000 00000000 00000000
0x023316d0: 00000000 00000000 00000000 00000000
0x023316e0: 00000000 00000000 00000000

NIBUFHdr Contents:
================
0x02331794: 79a32fa3 4400d86d 42c6bca7 369a844a
0x023317a4: b9e84630 4576e5e6 62cef35d fccbe0a2
0x023317b4: ff781b98 1a706a9b c3bc5b5f 00000000
0x023317c4: 00000000 00000000 00000000 00000000

□PPPoEInfoHdr Contents:
==================
0x02331788: 931b6fb0 f873d1a4 accc68b7

□GatherHdr Contents:
===================
0x02331738: 00000000 00000000 00000000 00000000
0x02331748: 00000000 00000000 00000000 00000000
0x02331758: 00000000 00000000 00000000 00000000
0x02331768: 00000000

06/28/2018 : 06:04:40 UTC : :FatalError()
06/28/2018 : 06:04:40 UTC : 
Stack Dump information: 
Current context Task: SYNC 
Current Stack: 2% 
Max Stack: 33% 
r0: 00000000 r1: deadbeef r2: 00000000 r3: 92000004
r4: 000000ad r5: 0037e2c0 r6: 00994ea8 r7: 00994ea8
r8: 0027d0ac r9: 0060430a r10: 00604337 r11: 00000000
r12: 00000000 r13: 0000000a r14: 00000001 r15: 0002cdc0
r16: 02331000 r17: f0004363 r18: 80a91a88 r19: f0008362
r20: 00000002 r21: 00000023 r22: 00000001 r23: 08080054
r24: 00000000 r25: deadbeef r26: 005ae534 r27: 00994f6c
r28: ffffffe0 r29: 0012e7d4 r30: deadbeef r31: 080006dc
Task Stack Dump: 
0x00994e88: 0000001d 0012e7d4 0000001e deadbeef 
0x00994e98: 0000001f 080006dc 00000000 00994f98 
0x00994ea8: 00a224bc 00992430 00000bff 00030005 
0x00994eb8: 0097a550 0097a618 00000000 00000000 
0x00994ec8: 00000000 00000001 00000000 05050020 
0x00994ed8: 01000000 03dbd1da 00000000 00000000 
0x00994ee8: 00000000 00000000 0099542c 00000127 
0x00994ef8: 00000fc0 53594e43 00000000 00000000 
0x00994f08: 00994ea4 000003ca 00002ffc 00000024 
0x00994f18: 00994f20 00000000 00994efc deffcf04 
0x00994f28: 00000004 0000001b 0000001b 0037e3f8 
0x00994f38: 00a5cc3d 00488d10 02331000 00994f4c 
0x00994f48: 00069d38 0037d9b4 000004a5 00994f5c 
0x00994f58: 0006a1f8 0037d9b4 000004a5 00000000 
0x00994f68: ffffffe0 080006ec 00004400 00004576 
0x00994f78: 000000f3 00002fa3 0000e5e6 000062ce 
0x00994f88: 0000005d fffffffe 00000000 80a91a88 
0x00994f98: f0004363 80a71a8c 00057bd4 000000ff 
0x00994fa8: 004960b0 00000000 00000000 00000000 
0x00994fb8: 0000000d 00000001 006dec34 fffffffe 
0x00994fc8: 00058018 00000000 ffffffff 0000000d 
0x00994fd8: 0005b108 00000000 00000008 000967c4 
0x00994fe8: 00000000 00000000 00000008 000968c8 
0x00994ff8: 004966e0 000baadc 0002e100 000468c4 
0x00995008: 53594e43 00000000 00000001 00000000 
0x00995018: 022cc800 00000000 00000000 022cc800 
0x00995028: 00000003 004968f0 022cc800 00078ab0 
0x00995038: 00000068 000baadc 00ffffff 00000003 
0x00995048: 00000001 00975584 0002d8a8 00995058 
0x00995058: 00000000 00000000 00000001 00000001 
0x00995068: 022cc800 00000000 004960b0 00097dd0 
0x00995078: 00000000 00000000 00000001 00000000 
0x00995088: 00000000 00000000 00000000 00000000 
0x00995098: 00000000 00000000 00000000 00000000 
0x009950a8: 00000000 00270bb0 00000000 00995318 
0x009950b8: 00995374 009953d0 00000000 00000000 
0x009950c8: 00000000 00000000 00000000 00000000 
0x009950d8: 00000000 00000000 
06/28/2018 : 06:04:40 UTC : :Forced reset;
06/28/2018 : 06:04:40 UTC : 
******System Startup****** 
System Reset Exception -- Reset due to FatalError 
Software Version : CANOPY 14.2 SM-DES
Board Type : P11
Boot Bank : 0
Board Temperature : 26 C / 79 F
Device Setting : 3.6GHz MIMO OFDM - Subscriber Module - 0a-00-3e-41-1b-02<br />No valid accounts configured. Using default user account
FPGA Version : 061516
FPGA Features : DES, Sched;

Hi,
You are using a bit older software version 14.2.
Please upgrade your radio to latest version.
If problem still persists you can email cnut capture at Chitrang dot Srivastava at cambiumnetworks dot com.

Thanks,

Also feel free to post your experiences with the latest software here too... we should be getting R15.2 official out the door within a couple of weeks, but encourage you to use the beta until it's ready.