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PMP450 power on reset

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Frequent Contributor

PMP450 power on reset

Dear, we upgraded our PMP450 to 15.0.2.1 .  Every few hours they are experiencing a "power on reset".

To whom can I send the engineering.cgi?

 

Regards

3 REPLIES
Moderator

Re: PMP450 power on reset

cowper, 15.0.2.1 is a year and a half old, is there any reason not to update to latest? If you _do_ update to latest and continue to see the same problems, you can email me the eng cgi directly or go through customer support. Obvious question: Are you sure you are not getting _actual_ power cycle due to the power supply? -- Bart
Frequent Contributor

Re: PMP450 power on reset

Dear Bart good morning, the Firmware will be updated, it was never updated because we had not had a problem until now. The power supply was changed and did not solve the problem.

Moderator

Re: PMP450 power on reset

It may also help to post a few more details about the equipment. What frequency, what model radio is experiencing this?  Let us know when you've updated to 15.1.5 or 15.2 Beta 4, and the results from that.