R200 Firmware Update

Maestro 1.3.0-r5

R200 Old Firmware 4.2.3-R4

R200 New Firmware 4.3.1-R1

I know the 4.3 Firmware needs to be updated twice. After the first firmware upgrade, the login screen will tell you to re-apply the firmware.

When I set up a firmware update job from Maestro and start immediately, it fails with the error "Software upgrade failed due to unknown error." The router does reboot, but I don't get the 'upgrade again' message, and the firmware version shown by the router is still 4.2.3-R4. 

 

Is my Maestro version simply not able to handle upgrading the units to the 4.3 packacge due to the 2x issue, or is it something else that has been fixed in a later version of Maestro?

Thanks,

Kevin

cnMaestro version 1.4.0-r11 supports it. And yesterday we released 1.5.0 which can be applied on top of OVA 1.4.0-r11 only.

I've upgraded to 1.5.0-r12 and now I get a different error message.

Hi

Can you try rebooting the unit, and leave it on-boarded for 10-15 minutes and then initiate the upgrade job from cnMaestro.

It seems that the cnMaestro connection was interrupted during initiation of the upgrade and so upgrade was not performed at all.

thanks 

ashutosh