Remote Access to Database

Hi, We are currently in the process of creating a Internal Ticketing System to consolidate all are information into one system. we are currently deploying cnMaaestro - On Premise on our network and i am after gaining remote access to the database so we can automatically populate the information from cnMaestro into our system. Any help is appreciated. Best Regards Daniel Marsh

On premises or cloud based server?  On Prem I think you'd be able to do it but they'd have to give you the password.