Introduction
This document highlights new features and significant updates in cnMaestro Cloud and On-Premises (cnMaestro Cloud will be rolled out over the next two weeks).
Important |
cnMaestro On-Premises 1.6.3 is a Package release rather than a full OVA image. It must be applied on top of an existing On-Premises installation of version 1.6.1 or later. Please follow the steps detailed in section 6.2 of the cnMaestro On-Premises 1.6.1 Quick Start Guide (“Updating cnMaestro Software”) to perform a package update on an existing OVA. |
Important: Web Browser |
You may need to restart your browser (or clear the browser cache with a hard reload) after the 1.6.3 update. |
Important: Package Update Precautions! |
This update changes the internal database to support the new MSP feature. This should take approximately 10-15 minutes, and it will begin when the system reboots. We recommend limiting UI access during this period, to keep the load down. Devices will otherwise reconnect as normal. Please also do the following: 1. Take a snapshot or copy of the VM before updating. This will allow a rollback if there are unforeseen issues. 2. Take backup of Application > Server > SSL Certificates and import it back after upgrading to 1.6.3. This is in addition to the System Backup export/import: the certificates are currently not included, and need to be replaced manually. 3. On a fully loaded server with 10K devices, the package update may take longer: on the order of 20-25 minutes. 4. During package update, the virtual machine must NOT be rebooted or powered off. |
Managed Service Provider (MSP) (On-Premises)
Managed Service Provider (MSP) allows a cnMaestro account owner to partition their installation into separate Managed Accounts – each with its own independent administration and configuration. This feature is directed to service providers who want to deliver a full cnMaestro infrastructure to their customers, but still maintain control over the full deployment.
The MSP feature supports all cnMaestro device types, and it consists of the following two components:
Managed Accounts
Managed Accounts group cnMaestro devices and configuration objects (such as AP Groups, WLANs, Templates, Networks, and Sites) into independent administration domains within a single cnMaestro Company Account. Managed Accounts are autonomous, and the devices added to them are configured using the objects in the Managed Account, or shared objects available to all accounts.
Branded Services
A Branded Service allows the service provider to create a customized version of the cnMaestro UI that will be used by their Managed Account customers. Each Branded Service can be shared between different Managed Accounts.
Managed Accounts API
The cnMaestro On-Premises API is updated to support filtering by Managed Account.
Enhanced Performance Charts
Zoom and pan the performance charts, and simultaneously select the same point on all graphics. Additional graphs have been added based upon device type.
New Performance Graphs for cnPilot Enterprise
Additional performance charts are available for cnPilot Enterprise, including: Noise Floor, Interference, Airtime Utilization, Packet Rate, CPU, and Available Memory.
Refreshed Application Server Statistics
The graphs on the Application > Server > Monitoring page have been updated to the new style.
Sector Visualization
Basic sector view for ePMP and PMP fixed wireless devices. This requires configuration of Height, Azimuth, Elevation and Beam Width under the e/PMP AP device configuration. These parameters generate the Sector View (the presentation is not based upon link planning or geographic topology). A new option for Sector Visualization is available in Map View. By selecting the Show Sector option, the following Map will be displayed:
In addition, a new option to show/hide Subscriber Modules is available. This is present at System, Network, Tower, and AP levels. You can also choose the color of SMs based upon frequency or online/offline state.
Enhanced Map Modes
Existing Map Options have been enriched, and a new Map Mode called “Frequency” is added.
Scheduled System Backup
Schedule daily/weekly system backups for configuration and data. The Application > Server > Operations page manages this feature.
SFTP/FTP Transfer Backup Data
The backup data can be automatically transferred to a local SFTP/FTP server through Application > Settings > Optional Features > Scheduled Jobs.
Security Banner at Login
A security banner is optionally available to warn users prior to login.
This feature is configured at Application > Server > Settings > Login Security Banner.
Retry Software Update
Retry the software update for offline/skipped devices to ensure they are automatically updated on the next reconnect. This option is available on the Software Update page.
Enhanced Data Report Jobs
Data Report Jobs are overhauled to improve the user experience, including automated status update, to track job progress in real time.
Abort Stuck Update Jobs (Software/Configuration)
Abort long running software/configuration update jobs, in case they are stuck due to network/device issues. This option is available in Application > Jobs > Software Update and Application > Jobs > Configuration Update under the Actions column.
WLAN Configuration for cnPilot Enterprise
The following parameters are added to WLAN Enterprise configuration for cnPilot E-Series:
Update |
Description |
Mesh Multi Hop |
Enable/Disable the multi-hop mesh link support. This configuration is used only if mesh auto detect backhaul feature is enabled. |
Dynamic VLAN |
Enable/Disable RADIUS assigned VLANs. |
Supported Cambium Products
cnMaestro supports the following Cambium Networks products. The software versions are the minimum required to use cnMaestro (not the recommended versions).
Model |
Version |
cnPilot R200, R200P |
4.2.3-R4 |
cnPilot R201, R201P |
4.2.3-R4 |
cnPilot R190V, R190W |
4.3.2-R4 |
cnPilot E400/E500 |
2.5.2-r3 |
cnPilot E410/E430w/E600 |
3.5.2-R4 |
cnPilot E501S |
3.2.1-r6 |
cnPilot E502S |
3.2.1-r6 |
cnPilot E700 |
3.8 |
ePMP 1000 Hotspot |
2.5.2-r3 |
ePMP 1000, Force 180/200 |
2.6.2 |
ePMP 2000 |
3.0.1 |
ePMP Elevate |
3.0.1 |
ePMP Force 190 |
3.5 |
ePMP Force 300 |
4.1.1 |
ePMP PTP 550 |
4.1.1 |
PMP 450i, PMP 450, PMP 450m, PMP 430 SM |
15.0.1 |
PTP 450, and PTP 450i |
15.0.1 |
Supported Browsers
cnMaestro supports the following browsers:
Browser |
Version |
Windows Internet Explorer |
11 and above |
Windows Firefox |
45 and above |
Windows Chrome |
49 and above |
MacOS Safari |
9 and above |
Linux Firefox |
45 and above |
Linux Chrome |
49 and above |
Significant Fixes
The following issues have been fixed:
Id |
Details |
CNSSNG-3837 |
Zero touch onboarding of PMP SMs not working if the “Claim Through Cambium ID” option is enabled in On-Premises server. |
CNSSNG-7270 |
On-Premises server treats reachable VLAN of preconfigured AP as native. |
CNSSNG-7290 |
Bulk delete on large data failed. |
CNSSNG-7776 |
Top clients for the Wi-Fi device is not showing the clients. |
CNSSNG-7958 |
Floorplan images distorted. |
CNSSNG-8127 |
Performance reports are blank after month end date. |
CNSSNG-8307 |
Site ID option configuration is not available under option-82. |
CNSSNG-8385 |
Cisco ISE support for RADIUS Authentication. |
CNSSNG-8402 |
Dynamic VLAN option needs to be added under AAA server configuration. |
CNSSNG-8407 |
User is unable to add username as “ name.surname@domain” under PPPoE settings in the AP Group. |
CNSSNG-8424 |
Secondary server fall back is not happening if primary is not reachable |
CNSSNG-8461 |
SMS Authentication - Vietnam country code is not available for Twilio. |
CNSSNG-8539 |
Missing and Extra attributes in Devices API response. |
CNSSNG-8545 |
AP configuration sync fail with multiple reasons: verification fail, device timed out, invalid channel. |
CNSSNG-8577 |
Migrate existing Home AP Group to include missing replacement variables. |
CNSSNG-8602 |
Secondary AAA server should not be contacted unless primary server is not reachable or no AAA service is running. |
AURA-577 |
Aurora crash due to null memory reference. |
Known Issues
The following issues exist:
Id |
Issue |
Details |
AURA-470 |
Failure to load success page after quick pay authentication |
|
AURA-474 |
Error contacting server when clicked on Orange Money button |
|
AURA-388 |
WiFi Guest Access Does Not Work with Microsoft Edge Browser |
Guest Access on cnMaestro does not work with Edge browser on cnPilot 1.4.0-r12 with 3.2.1-6 and 1.5.0-r4 with 3.3 beta builds. Workaround: Users need to use supported browsers like Chrome, Firefox, or Internet Explorer (IE) 11. |
CNSSNG-4083 |
DHCP Errors after cnMaestro Reboot |
When cnMaestro On-Premises is rebooted, after Data Import, sometimes DHCP and Disk Errors are encountered. Workaround: Explicitly run the dhclient command from the Command Line (accessed through the CLI) after reboot to assign the IP address. |
RBN-280 |
DHCP Option 15 Not Working for cnPilot R |
DHCP Option 15 onboarding is not working for cnPilot R devices. These devices cannot use this onboarding mechanism. |
CNSSNG-4906 |
Captive Portal Auto Login Fails with Latest Android Devices |
Workaround: Whitelist the URL for Google (*.google.com). |
CNSSNG-5365 |
RADIUS Proxy Drops Packets after Retry Exhausted |
After RADIUS Proxy Retries are exhausted in cnMaestro On-Premises, all subsequent RADIUS packets are dropped. Workaround: Reboot cnMaestro. |
CNSSNG-7626 |
Access token is expired after data migration |
Workaround: User has to generate a new token after the migration. |
CNSSNG-7372 |
Auto sync always times out if the device IP changes during auto sync |
|
CNSSNG-8314 |
Tenant account user session expire redirecting the page going to the main NOC login page |
Workaround: User has to use the managed account login URL. |
CNSSNG-8498 |
PTP 550 and Force 300 devices with build 4.1.1 are not sending the software update events to cnMaestro. |
Due to this issue, user will not be able to track the history of device updates in the Notifications->Events page. This is a device side issue and will be fixed in upcoming ePMP release – 4.1.2. |
CNSSNG-8304 |
ePMP: NO GPS Sync or GPS Sycn down alarm/event not raised in cnMaestro |
ePMP devices are not sending the GPS Sync status events to cnMaestro when GPS Sync is down or there is NO GPS Sync. Also for PMP GPS SYNC events, details shows sync source instead of indicating whether the GPS SYNC source is up or Down. |
Where to Get Help
There are a number of places to get help with cnMaestro.
- Cambium Community: The cnMaestro Forum provides the best place to ask questions and get up-to-date information.
- On-Premises Quick Start Guide: This guide walks you through the initial management process and allows you to get onboarded quickly. It is embedded into the cnMaestro image and can be accessed on the Home Page of the UI. It can also be downloaded in PDF format from the Cambium Support website.
- Cambium Support: The Cambium Support team is available 24x7 to answer questions and resolve issues.