I'm having difficulty onboarding a cnpilot E410 version 3.4.3.4-r3 to our cnmaestro on premises version 1.4.0
The error I receive is unsupported device.
Sep 01 00:09:14: scmd : State timer callback. autopilot state = 0 (connect.c:659)
2015-09-01 00:09:17 242 device-agent.c:2156:da_enter_state:DA_STATE_DISCOVERY
2015-09-01 00:09:17 242 wifi.c:400:platform_get_static_url: cns_url [64.126.132.109]
2015-09-01 00:09:17 242 discover-cns.c:165:discover_cns: method 0 cns_url [64.126.132.109]
2015-09-01 00:09:17 242 https-client.c:123:build_http_get_request: cns_url [64.126.132.109]
2015-09-01 00:09:17 242 wifi.c:1653:platform_set_cns_connection_state: New Connecti2015-09-01 00:09:17 242 https-client.c:562:SSL_connect successful
2015-09-01 00:09:17 242 https-client.c:615:SSL write 206 bytes
2015-09-01 00:09:20 242 http-header.c:36:Found end of http headers
2015-09-01 00:09:20 242 https-client.c:364: Received error message: [Unsupported Device] from cnMaestro
I know my cnmaestro on premises is a little outdated, and I'm wondering whether or not that may be the problem. I intend to get it fully updated once 1.6.0 comes out next week.
Any information about this error that you can give me would be greatly appreciated.
This e410 does have an internet connection and I can access my on premises cnmaestro using the enterprise AP.