E410 vlan 256 error

New e410 cnpilot radios are producing connections that have no valid IP address and with a vlan id of 256

Setup:  (4) new e410 radios running latest firmware.  

Network setup 1 has these radios connected to a new Unifi 8 port cloud controlled switch.

Network setup 2 has 2 radios using power injectors into an HP switch and 2 radios using power injectors into the Unifi 8 port switch.

Both scenarios had same results therefore eliminating the idea that power or unifi switch was an issue.

The radios are set up with two vlans:  vlan 1 is for private and vlan 50 is for public

All radios have been properly configured and are NOT running as a router

DHCP comes from customer router...... no vlan 256 anywhere on customers network design

Testing leans towards this problem only happening on vlan 1 connections

Attached screen print file shows, in the background, 3 bad IPs all of them have vlan 256

Any ideas?

Thanks for the help

Mike


@Wireless_Mike wrote:

New e410 cnpilot radios are producing connections that have no valid IP address and with a vlan id of 256

Setup:  (4) new e410 radios running latest firmware.  

Network setup 1 has these radios connected to a new Unifi 8 port cloud controlled switch.

Network setup 2 has 2 radios using power injectors into an HP switch and 2 radios using power injectors into the Unifi 8 port switch.

Both scenarios had same results therefore eliminating the idea that power or unifi switch was an issue.

The radios are set up with two vlans:  vlan 1 is for private and vlan 50 is for public

All radios have been properly configured and are NOT running as a router

DHCP comes from customer router...... no vlan 256 anywhere on customers network design

Testing leans towards this problem only happening on vlan 1 connections

Attached screen print file shows, in the background, 3 bad IPs all of them have vlan 256

Any ideas?

Thanks for the help

Mike


Does that WLAN have wpa2-enterprise by any chance? (Wondering if that vlan is being assigned by the RADIUS server)

The radios are running wpa2 NOT enterprise

Real basic default setup.  


@Wireless_Mike wrote:

The radios are running wpa2 NOT enterprise

Real basic default setup.  


can you please open a case at support.cambiumnetworks.com? We'll need to go over logs and try to replicate your network topology to see what is going on here.

Case submitted

mg

This issue has been addressed in 3.4.3.4-r3 which is available to download. 

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