Problem with call forwarding on 4.3.4

Products Residential Wi-Fi
1

Problem with call forwarding on 4.3.4 when *72+number to transfert is fine but when dialing *73 it does not work.Needed to downgrade on 4.3.3

2

We will update you asap.

Regards

Niraj

3

*72 and *73 call forwarding options are working fine with R201 in 4.3.-R8 with asterisk SIP server.  Please check your  sip server configuration.

Please see the Asterisk SIP server configuring for call forwarding features.

Example of Asterisk extensions.conf

==========================

/etc/asterisk/extensions.conf

exten => 9003,1,Answer()

exten => 9003,2,Dial(SIP/9003,60)

exten => 9003,3,Playback(vm-nobodyavail)

exten => 9003,4,VoiceMail(9003@main)

exten => 9003,5,Hangup()

exten => 9004,1,Answer()

exten => 9004,2,Dial(SIP/9004,60)

exten => 9004,3,Playback(vm-nobodyavail)

exten => 9004,4,VoiceMail(9004@main)

exten => 9004,5,Hangup()

[apps]

  exten => *72.,1,GotoIf($[${EXTEN:-1} = #]?2:3)

  exten => *72.,2,StripLSD(1)

  exten => *72.,3,DBput(CFIM/${CALLERIDNUM}=${EXTEN:4})

  exten => *72.,4,Hangup

  exten => *73,1,DBdel(CFIM/${CALLERIDNUM})

  exten => *73,2,Hangup

4

How could it be a sip server misconfiguration when it's working on defferent firmware? Also when dialing *67 for confidential calls it disabled incoming calls (outgoing works only). We need to dial *68 and a number to call to enable/unlock.

Problem with 4.3.4 rolled back to 4.3.2 and fixed the issue.

5

Hi 

We are able to see this behavior in our LAB and planning to fix in an upcoming release.

In 4.3.4-R8 image, Call forwarding feature is internally handled by the  R20X device.  Call forwarding (*72) invite messages are forwarded to external  PBX   while activating call forwarding feature but   *73 invite messages are not forwarded by the  R20X device to external PBX.  There is a difference in forwarding configure in r20x device and external PBX.

In 4.3.3 image, by default,  call forwarding feature is disabled in the R20X device so that all Call forwarding (*72 and *73 ) invite messages are forwarded to external  PBX.

Please find the workaround solution:

Add dial rule in 4.3.4-R8 image, In this case,  *73 invite message will be forwarded to external PBX server.

 

call_forward_dial_rule.png
call_forward_dial_rule.png1100×746 54.3 KB

Regards

Niraj

1 Like
6

This was not yet fixed in cnPilot-R201P_4.4-R7_201809070815 

Any update to this? 

7

Hi Tim,

Yes this issue is not fixed in 4.4-R7. Ticket has been raised for this issue, it will be fixed in upcoming release.

Thanks,

Divakar