Missing License Management Tab

[csmith]

I am currently trying to setup an ePMP 1000 Access Point running Elevate version 3.4.1. I have several elevated third party SMs that need to subscribe to this AP, and it is my understanding that before I can do so I must enter a purchased License Key via the Access Point's web UI. In all of the user guides and posts I have seen, this is done in the License Management tab, which is a subset of the Tools tab. However, the Tools tab does not contain a License Management tab in the UI on my device. Are there any specific configuration settings that are neccessary to have access to the License Management Tab?

Cheers,

Craig

[Fedor]

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@csmith wrote:

I am currently trying to setup an ePMP 1000 Access Point running Elevate version 3.4.1. I have several elevated third party SMs that need to subscribe to this AP, and it is my understanding that before I can do so I must enter a purchased License Key via the Access Point's web UI. In all of the user guides and posts I have seen, this is done in the License Management tab, which is a subset of the Tools tab. However, the Tools tab does not contain a License Management tab in the UI on my device. Are there any specific configuration settings that are neccessary to have access to the License Management Tab?

Cheers,

Craig

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Hi,

Device should be configured with AP TDD mode.

Is it running TDD mode now?

Try to refresh GUI page with F5 in case answer is "yes".

Thank you.

[csmith]

The device is, and has been, running as an AP with TDD selected. Refreshes and reboots do not solve the issue.

[Fedor]

Could you please attach screenshot of Monitor -> System  page?

Thank you.

[csmith]

[Luis]

Hello csmith,

I believe Elevate licensing is only supported with ePMP1000 with GPS Sync and ePMP2000 radios. In your case, your AP is a non-GPS Sync ePMP1000 unit.

http://community.cambiumnetworks.com/t5/ePMP-Elevate/Elevate-on-radio-EPMP1000-version-without-GPS-License-manager/m-p/76170#M549

Regards