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ePMP 1000 MSN not available

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ePMP 1000 MSN not available

Hi,

 

We are having problem with a ePMP 1000 that is refusing to show it's MSN, like in the screenshot.

 

msn.PNG

 

Should we be concerned about this or should we RMA it before warranty expires?

 

Many thanks and sorry for poor english,

 

Diego

SS Servicios

Argentina

1 REPLY
Moderator

Re: ePMP 1000 MSN not available

Hi,

 

Some devices don't have MSN number.

They were produced before MSN number was added to ePMP as identification mechanism.

It has no influence on ePMP functional, except this devices can't be claimed by cnMaestro using MSN.

Cambium ID should be used to register device in cnMaestro.

 

Thank you.