I can not update the firmware. geting an error "Error. Board SKU is not supported for this firmware."
Software Version: Version 0.11.9-RC6-b4738b802af1
I can not update the firmware. geting an error "Error. Board SKU is not supported for this firmware."
Software Version: Version 0.11.9-RC6-b4738b802af1
Hi Mohamed,
Please ensure you are using the right package for the radio.
For the GPS Sync'd radio (radio with a single GigE Ethernet port) use, for example: ePMP-GPS_Synced-v2.3.3.tar.gz
For the UnSync'd radio (radio with two Fast Ethernet ports) use, for example: ePMP-NonGPS_Synced-v2.3.3.tar.gz
If you are still seeing this problem, please contact our support engineers for assistance at:
http://www.cambiumnetworks.com/support/contact-support
Thanks,
Sriram
Did this ever get resolved?
I have a batch of ePMP 1000 ( C050900C031A ) which we acquired from another operator which are all running Version 1.1.7-8a9b98331452
We keep getting the 'Board SKU is not supported' error, no matter which firmware we try.
Is there any solution to this?
Barry
Hello Barry,
Please try the suggested upgrade path in the link below.