cancel
Showing results for 
Search instead for 
Did you mean: 

ePMP Release 3.3 is now available.

Valued Contributor

Re: ePMP Release 3.3 is now available.

Correction - it does look like the problem is limited to Force200 radios, not Force180 as I previously stated.  We had a few brought back to the shop after techs replaced them on service calls.  Two nights ago I downgraded 520 SMs from 3.3 back to 3.2.2 and we were able to close about 20 open service tickets that were rooted in the reboots.

 

j

Contributor

Re: ePMP Release 3.3 is now available.

We see it on both tpes of radios. We have not confirmed it yet on the older force 110 radios? but for sure on both 180 and 200 units.

 

has anyone been able to "unbrick" a force 200 radio that possibly failed to load firmware and rebooted during the downgrade. Would a TFTP client possibly work? I have one here at my desk I am going to play around with and see what it is doing. Wish it had a monitor output heheheh..

 

 

Moderator

Re: ePMP Release 3.3 is now available.


accelwireless wrote:

We see it on both tpes of radios. We have not confirmed it yet on the older force 110 radios? but for sure on both 180 and 200 units.

 

has anyone been able to "unbrick" a force 200 radio that possibly failed to load firmware and rebooted during the downgrade. Would a TFTP client possibly work? I have one here at my desk I am going to play around with and see what it is doing. Wish it had a monitor output heheheh..

 

 


HI,

 

TFTP recovery works properly starting 2.6.2 Release.

Please find link to guide how to perform it.

http://community.cambiumnetworks.com/t5/ePMP-Troubleshooting/Recovery-of-flash-corrupted-ePMP-device...

 

Thank you.

Contributor

Re: ePMP Release 3.3 is now available.

Thats great but it talks abotu extracting the BIN file. When I use my "extraction software" to find the .bin file in the tar.gz file all it finds is another .tar file? where do we locate the .bin file???? or are you simply renaming the .tar file to .bin?

Moderator

Re: ePMP Release 3.3 is now available.


accelwireless wrote:

Thats great but it talks abotu extracting the BIN file. When I use my "extraction software" to find the .bin file in the tar.gz file all it finds is another .tar file? where do we locate the .bin file???? or are you simply renaming the .tar file to .bin?


Hi, 

 

You have to untar the .tar file which will then list all the files. One of the files will be the firmware.bin file. 

 

Thanks,

Sriram

Contributor

Re: ePMP Release 3.3 is now available.

Okay extract tar.gz then .tar.

 

I found it and it worked I was able to recover this unit so we can put it back into production.

 

Thank you this is good info to know when we come across other ones if it happens again.

Contributor

Re: ePMP Release 3.3 is now available.

Anyone else seeing issues on 3.3? We have been running a few force 200 and force 180 on it and so far no reboots but I dont want to keep putting it out in the wild if its going to cause customers issues.

 

Right now the installers are still getting SM's with it on them.

 

Cambium should we role back to 3.2?

Moderator

Re: ePMP Release 3.3 is now available.


Brandon Yuchasz wrote:

Anyone else seeing issues on 3.3? We have been running a few force 200 and force 180 on it and so far no reboots but I dont want to keep putting it out in the wild if its going to cause customers issues.

 

Right now the installers are still getting SM's with it on them.

 

Cambium should we role back to 3.2?


Hi Brandon,

 

For now we didn't observe reboot issue with 3.3 Release.

Several cases were solved with hardware replacement and hardware issue has been confirmed.

 

Thank you.

Highlighted
Valued Contributor

Re: ePMP Release 3.3 is now available.

We saw probably 15-20 clients impacted by this. (out of about 500 using ePMP) The first several we rolled trucks and replaced the radios, but for the remainder their troubles were solved by downgrading to 3.2.2.

 

So you're saying those are all hardware problems that were exposed by 3.3?

 

j

Moderator

Re: ePMP Release 3.3 is now available.


newkirk wrote:

We saw probably 15-20 clients impacted by this. (out of about 500 using ePMP) The first several we rolled trucks and replaced the radios, but for the remainder their troubles were solved by downgrading to 3.2.2.

 

So you're saying those are all hardware problems that were exposed by 3.3?

 

j


Hi Joel,

 

We need to investigate your perticular case to make any conclusions.

I will contact you via e-mail.

 

Thank you.