@Cambium_Sri wrote:
Hi,
As stated by Fedor, we will look into making this feature configurable. This feature was implemented on request by many customers and making it configurable did not come up at that time.
Regarding the interface, can you please describe a scenario or two where you see the interface is slow? We put in a lot of work to make the interface quick and have even compared it to the competition to ensure its on par or better. So it will help for us to know where further improvements are needed.
Thanks for your support.
Sriram
OK, I'm training an installer. He already has all the physical stuff down, mounting, cabling ect... so now I'm starting to train him on the software side, using the radio interfaces and configuring the customer's routers.
Training for 450i Interface:
Ok, just use the bookmark for the radio or start typing 192. there tap go and BOOM INSTANTLY there's the interface.
Look you don't even have to log in , pretty much everything you need was instantly right there, just swipe down a few times. But if you need more info just log in there, hit PDA on the side and there you go, tabs at top everything an installer would normally need are right there,easy peasy.
Training for PMP100 - same awesome interface as 450i
Training for Ubiquiti - Ok enter the address or bookmark and BOOM instantly logon , ok in radio and right there at the top right is a drop down, pretty much the only two things you need will be there the align radio and site survey.
Training for Mimosa - Enter the IP or bookmark and BOOM instantly on page, log in and BOOM instantly on page, look at that everything you need is right there except for site survey but it's right there on the side, just tap on that BOOM instantly there..
Training for ePMP -
Ok enter the address, and well not boom but usually in a second or two logon will pop up. Though more often than I like the blue bar at the top will show up and then... nothing. Swipe swipe swipe down and there is a spinning circle thing .. wait or reload, your choice. Ok got the logon box so log in.
OK this is were it starts to get interesting. First there may or may not be a floaty box on the side, if not look for a little "menu ^" with a little arrow next to it. Oh and ignore all the data on this screen because for the 10 seconds or so it's bogus. Yes it shows there wireless interface has an IP and we know it doesn't and it also shows the ethernet Interface is down but we know it can't be or we wouldn't eve n be in the radio.. So really they didn't speed everything up as much as you think they just spread the load time over several steps.
OK so now you found the little floaty menu thing tap on it to open it. Ok yeah, now you need "Tools" and yeah, that's off the screen there so . First you can try to rotate your phone upright and yeah, phones don't always realize you have rotated them and you're up on a metal roof, it's 98°F you keep sliding a little on the metal and having to reclaim your position, you have dish in one hand, a phone in the other , sweat is getting in your eyes and you're dicking around trying to get your phone to rotate the screen so you can see a menu option. OR you you can start swiping down, but not on the floaty menu because swiping it doesn't make it move, no swiping that doesn't work you need to swipe the screen behind the menue..
Ok so when you swipe the screen behind the menu and the menu may move up the same amount as the screen behind it or it may move like 1 pixal for every 5 swipes. OOPS, did you accidentally select an option on the screen behind the floaty menu while trying to swipe the menu up.. well now you did it. First we need to make sure you don't accidentally change a setting , and you can't even really tell what the setting is or if you have changed anything because it's hidden behind the floaty menu. You can no longer swipe/scroll because the interface is waiting for you to enter or pick something on whatever you selected behind the floaty menu. SO.....grrrrrr.... now you have to select something on the floaty menu to get focus off whatever is behind the floaty menu. Now yeah, the section you selected on the floaty menu is open so select it again to close it and if everything goes all right .. back to swiping the back screen trying to get TOOLs to show up.
OK , got tools visible, now click it and GRRRRR now eAlign is off the bottom ... it's hot, sliding on roof, sweat in eyes, WHY IS THIS SO DIFFICULT I JUST WANT E A L I G N !@!!! You could have had any other radio aimed by now and I'm still trying to reach the flipping alignment too ! OK swipe Oh JOY! The menu is moving up at the same pace as the screen I'm swiping. So ok, eAlign... hmm the little floaty is still there covering the eAlign data... so umm swipe up we need to get to the top so we can tap on "Menue ^" to close it so swipe, swipe, swipe... of NOW FINALLY got my aiming info and... nothing there.
Ok we need to go to Monitor / Wireless to see if it is not seeing the AP's or something.... Sigh... here we go again... swipe swipe swipe swipe , Menu ^, oh look at least you can see "Monitor" but , yeah, "Wireless" is off the bottom so swipe swipe swipe swipe.. ok got Wireless ! HAY we got a break the floaty menu went away on its own when we selected "Wireless" wooot woot ! Now ok it sees 2 AP's but ok the RSSI is off the side so we need to scroll this , swipe swipe sw... it's not moving Grrr you have to swipe in exact magical spot to scroll it sideways..swipe swipe grrrrr swipe swipe OK finally! It sees them and the one we want at good RSSI oh we need to swipe over some more to see the connection status OMFG WHY CAN I NOT SWIPE IT SIDEWAYS WERE IS THE MAGICAL SIDE SCROLL SWIPE SPOT ON THIS FLIPPING THING !!@!#*)(@!#@#280
Finally got it swiped over, it sees the AP's now back to aiming... need to get to that floaty menu again... swipe swipe swipe , MENU ^ , annnnnd TOOLS is off the bottom again so much GRRRRRRRRRRR... swipe swipe swipe swipe swipe TOOLS swipe swipe swipe eAlign. WOOOOOT FINALLY ! We have alignment and ok aiming now and .. just a note here the numbers on the colored bar do not always match where the colored bar is.. for example it could say -74 on the color bar but the color bar has extended all they way to -60 also often you see -60 or -58 or -48 or whatever and yet the Peak RSSI still says -70 or -66 or something way lower than what you are currently seeing on Current RSSI or the color bar. So yet another screen were some of the info has to be bogus and you just have pick one and decide thats the one you are going believe.
@so , we're aiming and oh the RSSI stopped changing so are we getting a really constant signal or did we somehow lose connection to the radio or did the eAlign just freeze ? Ok so this happens on all the other radios, 450i, Mimosa etc.. but you know what you do on all the others when this happen ? You just "Refresh" ! and BOOM Instantly the alignment page (or whatever page you was on) reloads (or doesn't if you had in fact lost connection to the radio for some reason). But you know what happens on an ePMP when you hit reload ? That's right, it goes back to the home page !!L:KJ%@#!*()u!@#$e SO YOU START THE ENTIRE PROCESS LISTED ABOVE FOR GETTING BACK TO EALIGN @!!!!!!!!@(_# Oh and guess what, just because you hit refresh doesn't mean the home page you are looking as is real ! You can diconnect from an ePMP and when you refresh instead of getting "page not found" you get a cached page , not on any other radios just ePMP. So to add to your troubles you never really know if an ePMP is showing you current data or if you're looking at cached data.
But it gets better ! Because once you have reloaded the ePMP interface a couple of times things start to get really wonky ! This is when you start seeing the "Only the blue bar across the top will load" and you refresh again, and the more times you refresh the more wonky things can start to get. Maybe you get the logon screen but when you logon it doesn't do anything... it just acts like it was gong to log on but it doesn't you're setting there at the logon bog and the only thing that happened is the username and password fields are blank.. so you restart the browser and now you're really asking for trouble because now you finally get the radio up and you get logged in and you fight the floaty menu and you're almost were you are trying to get and "SESSION TIMED OUT" WHAT ! I JUST LOGGED IN ! OFL:IKJ!@#!@#!@#()*UR FD what is up with this thing ! I
It goes on and on and on so many glitches that normally would be a minor annoyance but are magnified by the incredibly poorly designed , overly convoluted and bloated interface.
For example just something as simple as refreshing the page taking you back to the home page and forcing you to start over makes simple little glitches 100x more annoying. Then having the wonder all over the flipping interface to get the to 2 or 3 things an installer needs is frustrating...
I believe I could log in and have any other radio aimed before I could even get to a point where I could start aiming an ePMP.