450 AP Fatal Error

 


******System Startup******
System Reset Exception -- Watchdog Reset
Software Version : CANOPY 13.4 AP-DES
Board Type : P12
Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a2-57-82 - 5820.0 MHz - 20.0 MHz - 1/16 - CC 9 - 2.5 ms
FPGA Version : 040715
FPGA Features : DES, Sched, US/ETSI;
07/16/2015 : 00:12:52 PDT : :Time Set
07/16/2015 : 00:12:54 PDT : Acquired sync pulse from Power Port.
07/16/2015 : 00:15:12 PDT : :NiFreeBuf()trying to free unallocated bfr! ptr = 0x0250c800
07/16/2015 : 00:15:12 PDT : :FatalError()
07/16/2015 : 00:15:12 PDT :
Stack Dump information:
Current context Task: BDQT
Current Stack: 2%
Max Stack: 15%
r0: 00000000 r1: deadbeef r2: 00000000 r3: 00000000
r4: 00000001 r5: 0240f000 r6: 007fae5c r7: 00002b67
r8: 0000ad98 r9: fffffffe r10: 00000000 r11: c0000045
r12: 0000aa55 r13: 0000000a r14: 00001770 r15: 00005a3c
r16: 0250c800 r17: 00000000 r18: 00000000 r19: 00000001
r20: 00000000 r21: fffffffe r22: 08080088 r23: 080802b0
r24: 00a79004 r25: deadbeef r26: 00555664 r27: 00a7bbc0
r28: 08080148 r29: 08000770 r30: deadbeef r31: 080020a0
Task Stack Dump:
0x00a7bad8: 0000001d 08000770 0000001e deadbeef
0x00a7bae8: 0000001f 080020a0 0000f000 00a7ba44
0x00a7baf8: 00ad0314 00a79004 00000bff 0003001c
0x00a7bb08: 00a28898 00a28960 00000000 00000000
0x00a7bb18: 00000000 00000001 00000000 1c040310
0x00a7bb28: 08000000 000038e9 00000000 00000000
0x00a7bb38: 00000000 00000000 00a7c000 0000010f
0x00a7bb48: 00000738 42445154 00000000 00000000
0x00a7bb58: 00a7baf4 000003ca 00002ffc 00000024
0x00a7bb68: 00000000 00000001 00a7bb4c deffcf04
0x00a7bb78: 00000004 0000001b 0000001b 0036f348
0x00a7bb88: 00ada4b9 0044f014 0250c800 00a7bb9c
0x00a7bb98: 000dbe74 0036eb5c 0000042d 00a7bbac
0x00a7bba8: 000dc0b8 0036eb5c 0000042d 00000000
0x00a7bbb8: 00000000 08080148 080020b0 0800076c
0x00a7bbc8: 08080148 080802b0 08080088 00a7bc58
0x00a7bbd8: 00000000 00000000 00000003 00000000
0x00a7bbe8: 00000000 00000001 00a23358 080802b0
0x00a7bbf8: 08080088 fffffffe 00000000 00000040
0x00a7bc08: 00000000 00000000 0808014c 08080148
0x00a7bc18: 0800438c 00000000 c0000045 0250c80e
0x00a7bc28: 00000000 080801ac 08004994 080801bc
0x00a7bc38: 00000000 00000001 00000000 00462524
0x00a7bc48: 00462524 080038e8 002b7a14 00000000
0x00a7bc58: 00000001 00000000 00000000 00000000
0x00a7bc68: 00000000 00000000 00000000 00000000
0x00a7bc78: 00000000 00000000 002b7a2c 00000000
0x00a7bc88: 00a7beec 00a7bf48 00a7bfa4 00000000
0x00a7bc98: 00000000 00000000 00000000 00000000
0x00a7bca8: 00000000 00000000 00000000 00000000
0x00a7bcb8: 00381648 00000000 00000000 00000000
0x00a7bcc8: 00000000 00000000 00000000 00000000
0x00a7bcd8: 00000000 00000000 00000000 00000000
0x00a7bce8: 00000000 00000000 00000000 00000000
0x00a7bcf8: 00000000 00000000 0000000c 0000000f
0x00a7bd08: 00000000 00000010 00000006 00000073
0x00a7bd18: 00000004 000000c4 00000000 00000000
0x00a7bd28: 00000000 00000001
07/16/2015 : 00:15:12 PDT : :Forced reset;

Also getting watchdog resets

******System Startup******
System Reset Exception -- Watchdog Reset
Software Version : CANOPY 13.4 AP-DES
Board Type : P12
Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a2-57-82 - 5820.0 MHz - 20.0 MHz - 1/16 - CC 9 - 2.5 ms
FPGA Version : 040715
FPGA Features : DES, Sched, US/ETSI;
07/16/2015 : 05:22:37 PDT : :Time Set
07/16/2015 : 05:22:37 PDT : Acquired sync pulse from Power Port.

 

More issues.  Have been advised to downgrade all to 13.2.1

Software Version : CANOPY 13.4 AP-DES
Board Type : P12
Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a2-57-82 - 5820.0 MHz - 20.0 MHz - 1/16 - CC 9 - 2.5 ms
FPGA Version : 040715
FPGA Features : DES, Sched, US/ETSI;
07/16/2015 : 11:34:47 PDT : :Time Set
07/16/2015 : 11:34:55 PDT : Acquired sync pulse from Power Port.
07/16/2015 : 11:40:55 PDT : :ILLEGAL INSTRUCTION: inst D809881B adr 00040008 cnt 1
12/31/2010 : 17:00:00 PDT : :
01/01/2011 : 00:00:00 UTC : :TimD %0
/2015 : 11:40:55 PDT : :ILLEGAL INSTRUCTION: inst 10000000 adr 000DFA70 cnt 3
12/31/2010 : 17:00:00 PDT

 

What was the result?  Are you still forced to run the previous version?  We did 13.4 upgrades last week and I have 3 AP's randomly rebooting daily.  It's looking like I will have to replace the AP's if I want to run 13.4.

We were advised by support to downgrade all AP's and SM's to 13.2.1. The crashing/rebooting issues were primarily on one AP however  there were system wide issues including radius failures, failure to register new clients without AP reboot, some SM's would de-register never re-register, numerous SM's logging errors up to 24 times per second and more. Downgrading brought it all back to normal.