450b High-Gain dead out of the box?

Products PMP
1

https://www.youtube.com/watch?v=HlE40j5qyCY

 https://www.youtube.com/watch?v=2qvtK4cn5Ps

Ethernet blinks, and the power light just slowly pulses. 

Is this an RMA?

2

I have never seen that behavior before... it's not normal. I would say open a RMA ticket, yes. 

I have inquired of engineering to have a look and see if they recognize this failure mode at all, but haven't heard back yet, and didn't want to leave you hanging.

3

Just got confirmation that engineering wants to see that radio... I have contacted support, and they will be in touch with you.  Thanks for posting.

4

Ryan,

Please open an RMA ticket at https://support.cambiumnetworks.com .   I will be sure to get the RMA pushed thru and get a tag on this so my team can capture this unit.  You will be given instructions once the ticket is opened.

Thanks,

Chuck

1 Like
5

Submitted

6

I have 4 of these with the same behaviour.

7

Please submit an RMA with the instructions further up in this thread.

Thanks.