4625 connects to AP in 40mhz but not 80mhz

Products ePMP
1

Hi all, just having some issues with a 4625 connecting to a 4600 AP in 80mhz, keep getting “Failed-SM Network Access Retries Exhausted”. In 40mhz channel it connects no problem. Any insight? -74 RSSI and SNR 21 on SM

2

Hi @DigitalMan2020 ,

looks strange. Could you drop me your techsupport files from AP and SM right after Failed-SM Network Access Retries Exhausted

3

Hi Andrii, appreciate the reply! Unfortunately this was just a site survey and I did not install based on the said results so gathering tech files is not an option. We just deployed our first 4600 using split sector mode so I do have some other site surveys/potential customers booked so I will get some data asap. Anything else come to mind with this particular situation, anything I could double check?