Add user to an already created (without user) Managed account

Products cnMaestro
1

Hello!
I’m wondering if is it possible to add a user to a Managed account that on creation we did not add an email, like this:
image

We have Managed accounts (createad without email) and now we need to give access to those Managed accounts to a third party and as far as I know the option to add users is only available
if upon Managed account creation we added an email, like this:
image

Is there any other way? Can we change the “type of Managed account” after creating it? Should I create a new managed account (this time the right way) and move all the APs and config to the new managed account? Could you point me to the right procedure?

Thanks!

2

Hello etelecom,
Sorry for the inconvenience caused, but as per current design if any managed account is created without any user initially, post creation we cant add a new user to that managed account.
Please create a new Managed account with a user mail id and move the APs and config of old account to newly created managed account.

Thanks,
Raghavendra