Auto Update Firmware in cnPilot e501

Dear Sir,

How to disable auto update Firmware in CnPilot e501 access points.

Please update about it or it help us to taker necessary steps by which i can disable auto update firmware in access points.

because whenever updated firmware is loaded in access points following problems occur

  • User can't access internet while connecting to these access points.
  • At user end ip address is provided by the access points to the user end.

Hi Kunal,

Are you using Cloud or on Premises version of cnmaestro , please confirm so that we can advice accordingly. 

If you are using cloud account please let us know your account ID.