bare bone image for ePMP 1000

Hi Support

In the below mentioned thread support indicated that they will be looking into some type of Bare bone image to bring a radio back up once the firmware has gone corrupt or inaccessible. 

Quote :

"We are looking into supporting some type of a bare bone image that at least allows the service provider to recover the radio without RMA'ing it. 

Please stay tuned on this topic."

http://community.cambiumnetworks.com/t5/ePMP-1000/Accidently-power-failure-during-upgrade/m-p/39742#M1783

Will you or have you looked into this ? we are a distributor and RMA is really an issue , if this can be fixed in house it will make this product so much better.

Regards

Ettienne


@EttienneJ wrote:

Hi Support

In the below mentioned thread support indicated that they will be looking into some type of Bare bone image to bring a radio back up once the firmware has gone corrupt or inaccessible. 

Quote :

"We are looking into supporting some type of a bare bone image that at least allows the service provider to recover the radio without RMA'ing it. 

Please stay tuned on this topic."

http://community.cambiumnetworks.com/t5/ePMP-1000/Accidently-power-failure-during-upgrade/m-p/39742#M1783

Will you or have you looked into this ? we are a distributor and RMA is really an issue , if this can be fixed in house it will make this product so much better.

Regards

Ettienne


Yes, we are looking into this but please keep in mind that this type of recovery will only apply when the SW is corrupted for reasons such as where the power is interrupted during an upgrade procedure. You may have scenarios where there is fundamental HW failure.