i wonder if this consider normal
Current Receive BER modulation: QPSK
Total bits received : 3968868900
Bit Errors: 44642756
Bit Error Rate: 5.297658e-03
Bit Errors: 18408923
Bit Error Rate: 2.184547e-03
Combined BER: 3.741102e-03
if not what is the normal value ?
I know this response is long overdue I apologize! We'd need a little more detail but initial glance it appears you may have noise on the vertical pol as it has a much higher rate of errors.
I'd suggest running a link test and looking at the link efficiencies. You want to get 90% or better on both the up and downlink.