This error is often caused by high interference, a poor signal, or incompatible firmware versions. To troubleshoot, improve the signal, check the spectrum analyzer for interference, ensure firmware versions are compatible.
Hi @bahaeddin_Albreki ,
I would suggest you to Raise Ticket in the top right of this page and attach techsupport files from AP and SM. Our engineer will assist you to isolate it
Please explain this with pictures.
Push Raise Ticket button
Explaine your issue and download techsupport files from your AP and SM
GUI >> Tools >> Backup/Restore
Everything is fine and the antenna is not connected to the tower.
Thank you. I would like to know how to send a ticket to the Cambium technical support team. Please explain with pictures.