# Cannot log in using admin admin after factory reset **URL:** https://community.cambiumnetworks.com/t/cannot-log-in-using-admin-admin-after-factory-reset/63272 **Category:** ePMP **Created:** [September 2, 2019, 6:24am UTC](https://community.cambiumnetworks.com/t/cannot-log-in-using-admin-admin-after-factory-reset/63272 "2019-09-02T06:24:56Z") **Posts on this page:** 1 **Showing post:** 3
### Author: ![Chris\_Fikert](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/c/87869e/32.png) [@Chris\_Fikert](https://community.cambiumnetworks.com/u/Chris_Fikert) #### Post date: [September 3, 2019, 4:16pm UTC](https://community.cambiumnetworks.com/t/cannot-log-in-using-admin-admin-after-factory-reset/63272/3 "2019-09-03T16:16:34Z")
Hello, the factory default procedure can be found in the User Guide or here: [http://community.cambiumnetworks.com/t5/ePMP-Installation/How-can-I-reset-the-AP-or-SM-to-default-configuration/m-p/33684#M6](https://community.cambiumnetworks.com/t/how-can-i-reset-the-ap-or-sm-to-default-configuration/37463) The default UN/PD should now be admin/admin.  You can also try logging in using 169.254.1.1 address. However, if you have the retain passwords feature enabled, you might be out of luck.  A support case would be needed to see your options (probably reset via SNMP).  [http://community.cambiumnetworks.com/t5/ePMP-Configuration-Management/Retain-passwords-upon-factory-default-procedure/m-p/63478#M32](https://community.cambiumnetworks.com/t/retain-passwords-upon-factory-default-procedure/48690) A last option would be to use the discovery tool to see if it can be located and accessed.  [https://support.cambiumnetworks.com/files/epmp/#r3](https://support.cambiumnetworks.com/files/epmp/#r3) --- _[View the full topic](https://community.cambiumnetworks.com/t/cannot-log-in-using-admin-admin-after-factory-reset/63272)._