Can't create guest access portal

tka · May 7, 2021, 8:30am

when tryikng to create guest access portal i get error.
and it wont create

Raja_Muniyandy · May 7, 2021, 9:23am

Hi,

What error message are you getting and could you please post that error message here?

Thanks
Raja M

tka · May 7, 2021, 10:39am

JEUNET · May 20, 2021, 12:52pm

Hi, i have same issue in Version 3.0.4-b8 but not in Version 3.0.1-r39

Raja_Muniyandy · May 20, 2021, 1:27pm

Hi JEUNET,

Could you please invite me into your account as super admin?

raja.muniyandy@cambiumnetworks.com

Thanks
Raja M

JEUNET · May 20, 2021, 1:44pm

Hi, i invite you.
best regards

Raja_Muniyandy · May 20, 2021, 4:06pm

Hi Jeunet,

Looks like you have created your account with cnWave where we don’t have controller features like Guest Access. If you would want to use Guest access portal, kindly re-create your account without cnWave enabled.

3.0.4 release is meant for cnWave.
3.0.1 release is meant for cnPilot where guest portal works.

Note: Do contact support team to get it done.

Thanks
Raja M

JEUNET · May 21, 2021, 7:31am

Hi Raja,

Ok. it work.

Thanks