Cant Sync cnMatrix on cnMaestro Cloud

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Hello guys, I am seeing this error for switches running V4.3R3 (the recommended version on the CnMaestro cloud). the other issue is that they cant update or down grade on cnMaestro cloud.

Hi Timothy,
You’ll have to open a support ticket for that error. Regarding not being able to upgrade or dowgrade your cnMatrix, there is a Field Service Bulletin about it and how to resolve it here: fsb9089 - English