Change of Max distance on 14.2 firmware

Hi all,

We have a client who was connected on 14.1.2 but is now refusing to connect on 14.2 

The SM registration failures log shows her as being out of distance.

Does anyone know if the frame calculation changed between versions?


What specific product are you referring to?  What band?  What is the max range setting on the AP?  Did it change?

Did you upgrade both the AP and SM?  What region/country are you operating in?

Frame calculation should not affect the ability for the SM to connect to the AP, but the "Max Range" setting could.  More information can help narrow down the issue.  If you're still having trouble, I would suggest opening a support ticket.