I have a question that I believe should be fairly easy, and I’m sure I’ve just overlooked the answer in the Prizm 3.0 manual.
We had the switch that connects Prizm 3.0 to our network fail which caused all of our Motorola equipment to appear down. Is there a way to clear all of the alerts for every piece of equipment at once? It would take a good amount of time to go through and manual click on each element and clear them in that manner.
I figured out the solution to my question.
First go to Events > Open A View > All New Alerts
Second, change the “Max Rows” in the top right corner from 200 to 2000, just to make sure that you get all the alerts.
Finally, Edit > Clear All Shown Alerts