dear all my CMM micro is going down several times in a day
kindly tell me the problematic areas of the CMM
i am able to ping the connected APs but not SMs
i am not able to ping cmm also.
anyone have solution???
I am having the same issue. I just bought a brand new CMM3 and it is doing the exact same thing. Any help would be greatly appreciated. When the CMM reboots it obviously takes the whole network down.
******System Startup******
System Reset Exception -- External Hard Reset Watchdog Reset Cur ExtInt 0 Max ExtInt 0 Cur DecInt 0 Max DecInt 0 Cur Sync 0 Max Sync 0 Cur LED 1 Max LED 1 Cur WDOG 0 Max WDOG 1 Cur EthXcvr 0 Max EthXcvr 0 Cur FEC 2 Max FEC 55 Cur FPGA 0 Max FPGA 0 Cur FrmLoc 0 Max FrmLoc 0 Cur WatchDog 33 Max WatchDog 33 RTMLogStats 0 AAState 0
Software Version : CMM 3.1
Software Boot Version : CANOPYBOOT 1.0
01:41:02 UT : 12/10/14 : GPS Date/Time Set
02:11:19 UT : 12/10/14 :
******System Startup******
System Reset Exception -- External Hard Reset Watchdog Reset Cur ExtInt 0 Max ExtInt 0 Cur DecInt 0 Max DecInt 0 Cur Sync 0 Max Sync 0 Cur LED 1 Max LED 1 Cur WDOG 0 Max WDOG 1 Cur EthXcvr 0 Max EthXcvr 0 Cur FEC 1 Max FEC 74 Cur FPGA 0 Max FPGA 0 Cur FrmLoc 0 Max FrmLoc 0 Cur WatchDog 33 Max WatchDog 33 RTMLogStats 0 AAState 0
Software Version : CMM 3.1
Software Boot Version : CANOPYBOOT 1.0
02:11:37 UT : 12/10/14 : GPS Date/Time Set
Have you guys logged a support ticket? While we'd love to help out on our community forum if something is easy to do, or would benefit others, the technical support channel is the right way to get a product issue addressed.
Please submit a support request via phone: Support Phone Numbers
or by submitting the online form: Online Support Form
Thanks,
Matt