Hi @Trendal_Toews ,
Hope you are doing good.
Device configuration backup is supported only in the On-Premises version for the following device types:
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Fixed Wireless: PMP, ePMP, cnVision, and cnWave 5G Fixed
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cnReach
In the Cloud version, while direct backup functionality is not available, you can still manually download the device configuration. To do this:
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Navigate to the Device > Configuration section.
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Click on View Device Configuration.
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Download the configuration by clicking on Download