CnMaestro Device Health not data available error why?

The information ist not available why?


Can you provide som info to help debug this?

In the device tree, does this device have a parent deice?  What is the folder hiearcy like (i.e. System --> Network --> ePMP AP -> ePMP SM --> cnPilot R201) ?

Do you seen this issue with only one device or with all of your devices? 

What is the "Product Name" In the "Details" section on the far-right of the device dashboard?  Is the problem related to only devices of this type?