cnMaestro - Unable to Sync AP - "Key not in the table" error message

Products cnMaestro
1

Good morning,

One of my cnPilot E500 is unable to sync via my cnMaestro-onPremises (updated to last version).

The error that is showing is "Key not in the table", as shown in the screenshots below.

I cannot push any configuration to the AP. Any clue? Thanks in advance

Captura de pantalla 2019-10-17 a las 12.21.43.pngCaptura de pantalla 2019-10-17 a las 12.21.49.png

Captura de pantalla 2019-10-17 a las 12.22.58.png
Captura de pantalla 2019-10-17 a las 12.22.58.png887×221 19.7 KB

2

Hi ,

what is the device firmware being used. There is a known issue for the error mentioned by you and is fixed in

3.11.2-r2 build. Please try to use this build and see whether the issue is still reproducible.

Thanks,

KR.

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3

Hi,

The AP version is 3.10.3-r3 (recommended).

I have updated and I have my APs in the new cnMaestro. Everything fine.

Thanks.

1 Like
4

I was have this problem but upgrade firmwear and problem slove

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