i have enabled cnMaestro remote management on a SM,but the cnMaestro connection status keeps "Resolving URL",and when i use the alternative of claiming the device using MSN,status in the Onboard queue remains "Waiting for device."

help a brother out?



Looks like SM is unable to resolve cnMaestro DNS. Could you please check DNS Server configuration on SM and verify if it can resolve cnMaestro DNS.