cnMatrix EX2010-P Status is showing waiting for device

Can anyone help as why the switch is not obtaining any ip in cloud and showing the status as waiting for device.




It might be due to the device hasn't got an IP address from your DHCP server or if it is set with static ip the switch management ip is not reachable to cloud URL. 

Please drop an email to me and I will assist you in onboarding the device. 
My email address:

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