cnMatrix not syncing on cnmaestro cloud

What does this mean

Hi @TimoWanume,

This problem is triggered in the device after a user enters the wrong password three times when connecting via SSH/Telnet. By default, ‘admin’ and ‘guest’ accounts are created on the switch.

To clear this problem, wait for the lockout timer to expire (after 15 mins), access SSH connection to the switch via user admin and type the CLI command:

  1. config terminal
  2. enable guest
  3. enable <user>, where <user> is any custom created username other than ‘admin’ and ‘guest’

This will be fixed in the upcoming cnMatrix 4.5 firmware release.

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