Thanks for reply,
we’ve only changed this setting: from static to DHCP, then it’s gone offline, but it still show old 10.7.208.193 ip address, if I set my pc to that lan segment no one answer from ping.
No, it’s on a roof, main problem is that physical access isn’t possible at this time.
Anyway could you confirm that with a factory reset I can find it again in the cnmaestro portal?
Thanks
Since its pinging via 169.254.x.y IP, I need to ensure the state of device based on LED state.
Its not advisable to suggest factory reset before confirming present state.