Connect error

Hello I am installing Prizm 2.0 when I want to enter to prizmEMS@localhost requests “loginid” and

his to me “password”, the question is that usuary and that password I must know for being able to

enter the system. I probe many users and passwords but shows the following error to me:



an unknown error occured while connecting to prizmEMS server
please try again later or contact your prizm administrator

Additional information:
java.rmi.NotBoundException:CanopyPrizm


/26/06 16:27:50 INFO SYSTEM Log Level Changed to : INFO
06/26/06 16:27:50 INFO SYSTEM System Log Severity Level: INFO
06/26/06 16:27:51 INFO SYSTEM Starting Prizm EMS Server…
06/26/06 16:27:51 INFO SYSTEM Build Version: 2.00.r1( 04.14.2006 13:38:07 )
06/26/06 16:27:51 INFO SYSTEM Java Version: 1.4.2_12
06/26/06 16:27:51 INFO SYSTEM Platform: x86
06/26/06 16:27:51 INFO SYSTEM Operating System: Windows 2003
06/26/06 16:27:51 INFO SYSTEM OS Version: 5.2
06/26/06 16:27:51 INFO SYSTEM Installing Security Manager
06/26/06 16:27:51 INFO SYSTEM Checking for Licenses at:

/usr/local/Canopy/FLEXnet/license_files
06/26/06 16:27:51 INFO SYSTEM Skipping Invalid Path (Does not exist):

/usr/local/Canopy/FLEXnet/license_files
06/26/06 16:27:51 INFO SYSTEM Checking for Licenses at: c:/Program

Files/Motorola/Canopy/FLEXnet/license_files
06/26/06 16:27:51 INFO SYSTEM Skipping Invalid Path (Does not exist): c:/Program

Files/Motorola/Canopy/FLEXnet/license_files
06/26/06 16:27:51 INFO SYSTEM Checking for Licenses at: C:/Canopy/Prizm/license_files
06/26/06 16:27:51 INFO SYSTEM Skipping Path (No valid license files in Directory):

C:/Canopy/Prizm/license_files
06/26/06 16:27:51 INFO SYSTEM Utilizing Licensing Source: 27000@localhost
06/26/06 16:27:52 INFO SYSTEM Exported class com.mot.canopy.prizm.core.Server at port:

12801
06/26/06 16:27:52 INFO SYSTEM Attempting to checkout Prizm Server license.
06/26/06 17:14:13 INFO SYSTEM Log Level Changed to : INFO
06/26/06 17:14:13 INFO SYSTEM System Log Severity Level: INFO
06/26/06 17:14:14 INFO SYSTEM Starting Prizm EMS Server…
06/26/06 17:14:14 INFO SYSTEM Build Version: 2.00.r1( 04.14.2006 13:38:07 )
06/26/06 17:14:14 INFO SYSTEM Java Version: 1.4.2_12
06/26/06 17:14:14 INFO SYSTEM Platform: x86
06/26/06 17:14:14 INFO SYSTEM Operating System: Windows 2003
06/26/06 17:14:14 INFO SYSTEM OS Version: 5.2
06/26/06 17:14:14 INFO SYSTEM Installing Security Manager
06/26/06 17:14:14 INFO SYSTEM Checking for Licenses at:

/usr/local/Canopy/FLEXnet/license_files
06/26/06 17:14:14 INFO SYSTEM Skipping Invalid Path (Does not exist):

/usr/local/Canopy/FLEXnet/license_files
06/26/06 17:14:14 INFO SYSTEM Checking for Licenses at: c:/Program

Files/Motorola/Canopy/FLEXnet/license_files
06/26/06 17:14:14 INFO SYSTEM Skipping Invalid Path (Does not exist): c:/Program

Files/Motorola/Canopy/FLEXnet/license_files
06/26/06 17:14:14 INFO SYSTEM Checking for Licenses at: C:/Canopy/Prizm/license_files
06/26/06 17:14:14 INFO SYSTEM Skipping Path (No valid license files in Directory):

C:/Canopy/Prizm/license_files
06/26/06 17:14:14 INFO SYSTEM Utilizing Licensing Source: 27000@localhost
06/26/06 17:14:15 INFO SYSTEM Exported class com.mot.canopy.prizm.core.Server at port:

12801
06/26/06 17:14:15 INFO SYSTEM Attempting to checkout Prizm Server license.

if somebody had he himself problem, as I solve it. thank you very much!

german.rossi wrote:

...

an unknown error occured while connecting to prizmEMS server
please try again later or contact your prizm administrator

Additional information:
java.rmi.NotBoundException:CanopyPrizm


/26/06 16:27:50 INFO SYSTEM Log Level Changed to : INFO
06/26/06 16:27:50 INFO SYSTEM System Log Severity Level: INFO
06/26/06 16:27:51 INFO SYSTEM Starting Prizm EMS Server...
06/26/06 16:27:51 INFO SYSTEM Build Version: 2.00.r1( 04.14.2006 13:38:07 )
06/26/06 16:27:51 INFO SYSTEM Java Version: 1.4.2_12
06/26/06 16:27:51 INFO SYSTEM Platform: x86
06/26/06 16:27:51 INFO SYSTEM Operating System: Windows 2003
06/26/06 16:27:51 INFO SYSTEM OS Version: 5.2
06/26/06 16:27:51 INFO SYSTEM Installing Security Manager
06/26/06 16:27:51 INFO SYSTEM Checking for Licenses at:

/usr/local/Canopy/FLEXnet/license_files
06/26/06 16:27:51 INFO SYSTEM Skipping Invalid Path (Does not exist):
...


Dude, looks like you haven't installed the License Manager. Please re-read the documentation for Canopy License Manager User Guide.

Please refer to this logs :
-----------------------------------------------------------------------------------
06/28/06 09:23:14 INFO SYSTEM Log Level Changed to : INFO
06/28/06 09:23:14 INFO SYSTEM System Log Severity Level: INFO
06/28/06 09:23:15 INFO SYSTEM Starting Prizm EMS Server...
06/28/06 09:23:15 INFO SYSTEM Build Version: 2.00.r1( 04.14.2006 13:38:07 )
06/28/06 09:23:15 INFO SYSTEM Java Version: 1.5.0_06
06/28/06 09:23:15 INFO SYSTEM Platform: i386
06/28/06 09:23:15 INFO SYSTEM Operating System: Linux
06/28/06 09:23:15 INFO SYSTEM OS Version: 2.6.9-5.ELsmp
06/28/06 09:23:15 INFO SYSTEM Installing Security Manager
06/28/06 09:23:17 INFO SYSTEM Checking for Licenses at: /usr/local/Canopy/FLEXnet/license_files
06/28/06 09:23:17 INFO SYSTEM Utilizing Licensing Source: /usr/local/Canopy/FLEXnet/license_files
06/28/06 09:23:18 INFO SYSTEM Exported class com.mot.canopy.prizm.core.Server at port: 12801
06/28/06 09:23:18 INFO SYSTEM Attempting to checkout Prizm Server license.
06/28/06 09:23:19 INFO SYSTEM Exported class com.mot.canopy.prizm.core.Licensing at port: 12802
06/28/06 09:23:19 INFO SYSTEM LOADING ENABLED SERVICE: Canopy.Prizm.DatabaseManager
06/28/06 09:23:19 INFO SYSTEM STARTING SUPPORTED SERVICE: Canopy.Prizm.DatabaseManager
06/28/06 09:23:19 INFO SYSTEM DBManager Connecting to Database: 127.0.0.1:3306
06/28/06 09:23:19 INFO SYSTEM DBManager using Driver Profile: MySql
06/28/06 09:23:21 INFO SYSTEM LOADING ENABLED SERVICE: Canopy.Prizm.LogEventManager
06/28/06 09:23:21 INFO SYSTEM STARTING SUPPORTED SERVICE: Canopy.Prizm.LogEventManager
06/28/06 09:23:21 INFO SYSTEM Checking for V1 Event Table Upgrade to V2
06/28/06 09:23:21 INFO SYSTEM Check for V1 Event Table Upgrade to V2 completed: 18 ms
06/28/06 09:23:21 INFO SYSTEM Checking for V2 Event Table Upgrade to 01_00_00
06/28/06 09:23:21 INFO SYSTEM Check for V2 Event Table Upgrade to 01_00_00 completed: 4 ms
06/28/06 09:23:21 INFO SYSTEM Checking for 01_00_00 Event Table Upgrade to 01_10_00
06/28/06 09:23:21 INFO SYSTEM Check for 01_00_00 Event Table Upgrade to 01_10_00 completed: 2 ms
06/28/06 09:23:21 INFO SYSTEM Log Event Table, loading Hash Cache:
06/28/06 09:23:21 INFO SYSTEM Log Event Table, loaded Hash Cache: 23 ms
06/28/06 09:23:21 INFO SYSTEM LogEvent Dispatcher: Thread started
06/28/06 09:23:21 INFO SYSTEM Exported class com.mot.canopy.prizm.services.logeventmanager.LogEventManager at port: 12803
06/28/06 09:23:21 INFO SYSTEM LOADING ENABLED SERVICE: Canopy.Prizm.UserManager
06/28/06 09:23:21 INFO SYSTEM STARTING SUPPORTED SERVICE: Canopy.Prizm.UserManager
06/28/06 09:23:21 INFO SYSTEM Checking for 01_00_00 Preferences Table Upgrade to 01_10_00
06/28/06 09:23:21 INFO SYSTEM Check for 01_00_00 Preferences Table Upgrade to 01_10_00 completed: 2 ms
06/28/06 09:23:21 INFO SYSTEM Exported class com.mot.canopy.prizm.services.usermanager.UserManager at port: 12804
06/28/06 09:23:21 INFO SYSTEM LOADING ENABLED SERVICE: Canopy.Prizm.NodeManager
06/28/06 09:23:21 INFO SYSTEM STARTING SUPPORTED SERVICE: Canopy.Prizm.NodeManager
...
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