We are using PTP -58600. am getting my data port error. kindly guid me sole this issue.
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We are using PTP -58600. am getting my data port error. kindly guid me sole this issue.
Hi,
"Ethernet fragments (runt packets) have been detected when the link is in full duplex. This indicates an auto-negotiation or forced configuration mismatch.”
The problem arises because the Ethernet port at the PTP 600 is configured differently from the connected Ethernet port (for example in a switch or router). The user should check for the same auto-negotiation, duplex and data rate settings at the ODU and in the network equipment. Ideally, the user should select auto-negotiation at the ODU and the network equipment. Fixed configuration often leads to mismatch problems.
Regards,
Bruce
Hi,
we have been experiencing the same for the case of PTP500. Note that this only happens when we use managed swtich/routers (CISCO).
Try to check if a firmware update for your swith/router is available. Updating fimrware for these network devices solved the issue as well.