Device claim error on CnMaestro

Products cnMaestro
#1

Hello team,
Please I need your help; I would like to claim my CnPilote in CnMaestro Cloud, but when I confirm the MSN, I see that someone has already claimed the device with another Cambium ID; what to do please?

#2

Hello,

Could you please raise a support ticket in https://support.cambiumnetworks.com/?

#3

I will do it immediately; Thank You