E410 vlan 256 error

Products Enterprise Wi-Fi
#1

New e410 cnpilot radios are producing connections that have no valid IP address and with a vlan id of 256

Setup:  (4) new e410 radios running latest firmware.  

Network setup 1 has these radios connected to a new Unifi 8 port cloud controlled switch.

Network setup 2 has 2 radios using power injectors into an HP switch and 2 radios using power injectors into the Unifi 8 port switch.

Both scenarios had same results therefore eliminating the idea that power or unifi switch was an issue.

The radios are set up with two vlans:  vlan 1 is for private and vlan 50 is for public

All radios have been properly configured and are NOT running as a router

DHCP comes from customer router...... no vlan 256 anywhere on customers network design

Testing leans towards this problem only happening on vlan 1 connections

Attached screen print file shows, in the background, 3 bad IPs all of them have vlan 256

Any ideas?

Thanks for the help

Mike

#2
@Wireless_Mike wrote:

New e410 cnpilot radios are producing connections that have no valid IP address and with a vlan id of 256

Setup:  (4) new e410 radios running latest firmware.  

Network setup 1 has these radios connected to a new Unifi 8 port cloud controlled switch.

Network setup 2 has 2 radios using power injectors into an HP switch and 2 radios using power injectors into the Unifi 8 port switch.

Both scenarios had same results therefore eliminating the idea that power or unifi switch was an issue.

The radios are set up with two vlans:  vlan 1 is for private and vlan 50 is for public

All radios have been properly configured and are NOT running as a router

DHCP comes from customer router...... no vlan 256 anywhere on customers network design

Testing leans towards this problem only happening on vlan 1 connections

Attached screen print file shows, in the background, 3 bad IPs all of them have vlan 256

Any ideas?

Thanks for the help

Mike

Does that WLAN have wpa2-enterprise by any chance? (Wondering if that vlan is being assigned by the RADIUS server)

#3

The radios are running wpa2 NOT enterprise

Real basic default setup.  

#4
@Wireless_Mike wrote:

The radios are running wpa2 NOT enterprise

Real basic default setup.  

can you please open a case at support.cambiumnetworks.com? We'll need to go over logs and try to replicate your network topology to see what is going on here.

#5

Case submitted

mg

#6

This issue has been addressed in 3.4.3.4-r3 which is available to download. 

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