ePMP 1000 connectorised

Please can any one help me with this issue. We have ePMP 1000 connectorised radio which could not access becasue we could remember the password so we decided to hard reset the unit which was successful. But after on the configuration page under radio, the radio has only one option for  country which is United States. We are in Sierra Leone West Africa and do not need that option because it limits us a lot. Please can anyone help us urgently.

Hello Kizito,

Please open a ticket with Customer Support. They will probably need remote access to the unit to properly diagnose the issue.