ePMP 4600 - SFP Port cover too small

Products ePMP
1

I just noticed that on an ePMP 4600 that I was going to deploy soon that the SFP port hole is too large for the threaded fitting or the fitting is too small. The ethernet port one works but neither of the two that came with the AP will fit on the SFP port.

The two on the left came with the 4600 and the one on the right came with the 4500. The 4500 one will work on the SFP port of the 4600.

The one that will work is M25x1.5 and the one that will not work and came with the 4600 is M28x1.5.

PXL_20240618_193032597.MP
PXL_20240618_193032597.MP1217×705 114 KB

PXL_20240618_193059080
PXL_20240618_1930590801920×1442 93.8 KB

2

Hello @terintamel,

it looks like it was put there by mistake at factory. Could you Raise Ticket in the top right of this page and mention your issue? Our support will send you the right one.

3

I already did yesterday. I am waiting on a reply, but I do see the ticket is now assigned.