ePMP Force 300-25 SM login password error

[Opheny_Thiago_Nakamb (Opheny Thiago Nakambale)]

Hi All,

I have a ePMP Force 300-25 SM, login password is usually admin but was changed when the new update was installed, No one seems to remember the password used for this particular Sm. How can we access it ?

[aka (Andrii)]

Is it on boarded to CnMaestro? There you can change the password via template.
Otherwise you have to default it and configure once again.
To avoid a truck roll you can try to send configuration default via snmp and then setup default AP to catch it again and reconfigure.
When on site you can default it via power sequence. To avoid a mast climbing.

How can I reset the AP or SM to default configuration?

Answer: There are two ways to restore the AP or SM to default configuration: Using the device external reset button     ePMP APs and SMs feature an external button which serves two purposes: To reset the device (briefly depress the button for more than two seconds but less than ten seconds then release) Caution If the reset button is pressed for more than ten seconds while powered on, the device will reset back to its factory default configuration  2.  To reset the device to its factory d…

[MW_WISP]

Do you have access to it via snmp?

[Opheny_Thiago_Nakamb (Opheny Thiago Nakambale)]

I can’t locate the Passwords Field on the template, what will it look like?

[ninedd]

@Opheny_Thiago_Nakamb

No one seems to remember the password used for this particular Sm. How can we access it ?

If you haven’t removed the installer and other accounts, then they probably still have the default user/pass in them. So, you can probably log in via the ‘installer’ account, and reconfigure cnMaestro or whatever with the installer account.