On the home screen it says country code: Generic ETSI. So I got a license and that changed it to country code US in the License Management screen but the home screen still says Generic ETSI after multiple reboots and a power cycle. No matter what I set the frequency to it always goes to 5475. Even though it claims its on a 20 mhz channel the sm that connects to it reports it as a 10mhz channel. Any suggestions?
What firmware are you running on the unit?
Have you cleared your browser cache?
I am using 3.3 on everything and it reports that to two different computers.
Are you located in the US? If you are in the US, I would recommend requesting a FCC radio replacement from your distributor (as it seems this radio is programmed for the ETSI region) or contacting Cambium support for assistance.
Is there anyway to program it for FCC region? Yes I am in the US. I could get it and change it out, but it is at the top of a tower already. I looked through my stock and realized I have a second ETSI radio on hand as well.
Yes it is possible to re-program it, if you can give remote access to the radio. The Cambium support team should be able to do so (https://support.cambiumnetworks.com/).