epmp3000,2000,1000 subscribers disconniction

Ahmed2 · July 29, 2020, 8:59am

Hello ,,

recently we have faced a problem in our network which consists of multiple towers with diffrent equipmnet ePMP3000 , 2000 and 1000 , mostly 3000 , running on frimware 4.4.2 and 4.5 .

the problem we had with some APs disconnecting all subscribers in the same time every day and reconnect after 2 hours or so .

any idias ?

Fedor · July 29, 2020, 1:43pm

@Ahmed wrote:

Hello ,,

recently we have faced a problem in our network which consists of multiple towers with diffrent equipmnet ePMP3000 , 2000 and 1000 , mostly 3000 , running on frimware 4.4.2 and 4.5 .

the problem we had with some APs disconnecting all subscribers in the same time every day and reconnect after 2 hours or so .

any idias ?

Hi,

Do you have any logs from APs?

Were APs running with GPS sync or not?

Thank you.

Ahmed2 · July 29, 2020, 3:30pm

Yes the GPS sync are enabeled and here is a screenshot from the cnMaestro for one of the APs that having this issue you can see the sessions drop clearly in the graph happening every day in the last week at the same time , and as for the log file i dont have it right now .