error radio2_channel:Channel is not supported


when I try to change the channel of an access point the following error comes up.

Thanks You

Hi Fractalia,

Cross check  the available 5 GHz channels on the device web UI against what you've selected for the AP Group or device level overrides in cnMaestro.  Channel availability is based on a variety of factors, including country code settings.  It is possible that a selection was allowed in cnMaestro that is not valid on the physical device.

looks like country code and channel settings are mismatching. can you share below details to help you,

1. ap model 

2. sku 

3. firmware version

@cireddy / @Jordan 

I helped Robert and fixed the issue. 

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kumar, can you share debug details to help other community memebers  

Can you share us the bug details and how to fix it?