Hi, I have a problem with two epmp 2000. Both have version 3.4.1 when I try to upgrade to version 3.5.1 tells me that: unpack falied. I downloaded the software several times, I changed the browser, pc but nothing always the same problem on both the epmp. Thank you
Hi,
Can you please confirm you are using the ePMP-GPS_Synced-v3.5.1.tar.gz file and NOT the ePMP-NonGPS_Synced-v3.5.1.tar.gz file?
Also, please use the tar.gz file as-is. Do not unzip it.
Sriram
Hi, the process is what you described.
I add some screenshots of the errors.
Thank you
Hi,
Perhaps it’s just a display thing on the PC but I don’t see the .gz extension on the file. Did you unzip it?
no, it is not decompressed. It's a question of visualization (mac usage), the file is downloaded from the cambium site and I tried to update it, without modifying it.
Understood.
Please contact our support engineers at https://www.cambiumnetworks.com/support/contact-support/ so they can work with you on this over the phone.
